Thursday, April 30, 2009

Performance Survey: How did I do?

Below is a performance survey I put together to send to my Client. I felt that were I doing this professionally, it would be completely reasonable to want feedback on my performance as well as the information I provided.

I went to Survey Monkey, a free site that lets you design your own secure surveys.
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Performance Survey: How Did I do?

The Client was asked to answer several multiple choice and short answer questions.

Rating scale is as follows unless otherwise noted.

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Agree

Somewhat Agree

Neutral

Somewhat Disagree

Disagree

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Part I – Communication –

Communications with Searcher were

Timely.

Easy to understand.

Content appropriate in terms of my profession.


Please comment and tell us what you liked or didn't like about communications with your Searcher.

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Part II – Materials –

Materials provided by the Searcher

Were relevant.

Were accurate.

Were organized.

Were in a format I could easily read.

Met the quota requested by the Client.


Please tell use what you liked/didn't like about the materials that were provided to you by your searcher.

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Part III – Searcher –

My searcher

Had a good attitude

Was easy to reach

Responded to communications in a timely manner

Answered questions effectively

Was helpful


Please tell us what you liked/didn't like about your searcher

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Part IV – Comments –

How would you rate your experience overall?


Spectacular, best of the best for my situation

Excellent

Great

Good

Ok

Not so good

Poor

Abysmal, actually hindered my information seeking


Any other suggestions? What would you like done differently and why? What did you really like/dislike and why?

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